(These Terms and Conditions supersede all earlier versions. Changes favourable to Fast Fulfillment Center Ltd are shown in blue.)

1. Definitions

(a) “Agreement”: This Service Agreement between Fast Fulfillment Center Ltd and the Client, incorporating these Terms and any additional terms agreed upon in writing.

(b) “Client”: The individual or entity procuring services from Fast Fulfillment Center Ltd.

(c) “Services”: The labeling, preparation, packaging, storage, and ancillary services provided by Fast Fulfillment Center Ltd as outlined in Section 3.

(d) “Working Day”: Any day other than a Saturday, Sunday, or public holiday in England and Wales.

(e) “Goods”: The products or items that the Client sends to Fast Fulfillment Center Ltd for processing.

(f) “Warehouse”: The facility where Fast Fulfillment Center Ltd stores and processes the Client’s Goods.

(g) “Fees”: The charges payable by the Client for the Services provided.

(h) “Effective Date”: The date on which the Client agrees to these Terms and the Agreement becomes binding.

2. Acceptance of Terms

(a) Binding Agreement: By accessing or using our website and Services, you agree to comply with and be bound by these Terms.

3. Services Offered

(a) Preparation Services

    (1) Receiving and Inspection: We receive shipments from the Client and inspect each product for damage, verify product accuracy against listings, ensure compliance with Amazon’s requirements, and update expiry dates if applicable.

    (2) Labeling Services: We print and apply FNSKU labels, barcodes, and any other necessary labels to your products in accordance with Amazon guidelines.

    (3) Bundling and Packaging: We bundle multiple units to create packs as per your specifications and package products using appropriate materials such as polybags (with suffocation warnings), bubble wrap, boxes, and pallets.

(b) Storage and Inventory Management

    (1) Secure Storage: We provide storage solutions for your products in our Warehouse. Goods are stored in a manner suitable for handling and processing.

    (2) Inventory Tracking: We maintain accurate records of your inventory and provide updates through our management systems.

(c) Shipping and Forwarding Services

    (1) Case and Pallet Processing: We handle the processing of cases and pallets, including securing items for transit, applying shipping labels, and coordinating with carriers.

    (2) Shipping Plan Creation: We assist in creating shipping plans and labels, ensuring shipments are correctly documented and ready for dispatch to Amazon’s various warehouses or other destinations.

4. Client Obligations

(a) Provision of Information: You must provide accurate and complete information necessary for us to perform the Services, including shipment details, product specifications, and any special handling instructions.

(b) Compliance with Laws and Policies: You are responsible for ensuring that your Goods comply with all applicable laws, regulations, and Amazon policies, including but not limited to product safety, labeling, and import/export regulations.

(c) Timely Communication: You must respond promptly to our requests for decisions, approvals, or additional information to prevent delays in Services.

(d) Third-Party Consents: You are responsible for obtaining any required consents, licenses, or permissions from third parties, including intellectual property rights and import/export licenses.

(e) Insurance: You are required to maintain an insurance policy that covers the total value of your Goods while they are stored in our Warehouse and during transit. We are not liable for any loss or damage to your Goods beyond our liability outlined in Section 6.

(f) Prohibited Goods: You must not send us any prohibited or restricted items, including hazardous materials, illegal goods, perishable items, or any items requiring special handling without prior written consent.

(g) Advance Shipment Notice: You must provide at least seventy‑two (72) hours’ notice before sending any shipments to our Warehouse, including an itemized list of each stock‑keeping unit (SKU).

(h) Condition of Goods Upon Delivery: All Goods must be delivered to our Warehouse properly packaged, labeled, and suitable for handling. Any Goods not meeting these requirements may be refused or subject to additional Fees.

(i) Product Value Limitation: Goods will only be accepted if the purchase price from the distributor or manufacturer does not exceed one hundred pounds (£100) per unit. Goods exceeding this value may be rejected or returned at your expense.

5. Fees and Payment

(a) Pricing Structure: Fees for our Services are based on the specific services requested and the volume of units processed. Our pricing plans include:

    (1) Pay‑As‑You‑Go: No subscription fee, with per‑unit fees and additional charges for materials and pallets.

    (2) Monthly Plans: Subscription‑based plans with fixed rates and additional fees based on order size.

(b) Invoicing: Invoices for our Services will be issued at the start of each month, covering the previous month’s activities.

(c) Payment Terms:

    (1) Due Date: Payments are due within seven (7) days of the invoice date.

    (2) Methods of Payment: Payments can be made via bank transfer, debit card, or other methods specified on the invoice.

(d) Late Payments:

    (1) Interest: We reserve the right to charge interest at 0.5% per day above the base rate on overdue amounts.

    (2) Suspension of Services: We may suspend the Services without notice if payment is not received by the due date.

    (3) Collection Fees: You are responsible for any collection fees, including reasonable attorney’s fees incurred in obtaining payment.

(e) Failure to Pay:

    (1) If any amount remains unpaid for thirty (30) days, we may remove and charge you for any expenses related to the removal or sale of your Goods.

    (2) We reserve the right to classify your account as “Abandoned” if fees remain unpaid for over sixty (60) days, leading to potential liquidation of your Goods.

(f) Price Adjustments: We may adjust our Fees due to changes in operational costs, with five (5) days’ written notice. Continued use of our Services after such notice constitutes acceptance of the new Fees.

6. Limitation of Liability

(a) Our Liability: We are liable for loss or damage to your Goods caused by our negligence while the Goods are in our possession, up to the total amount of Fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim, excluding carrier fees or other third‑party fees.

(b) Exclusions:

    (1) We are not liable for loss or damage to Goods resulting from events beyond our reasonable control, including theft, fire, natural disasters, or actions by third parties.

    (2) We are not responsible for loss of profits, revenue, data, or use, or any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages.

(c) Notification of Claims: You must notify us in writing of any claims related to unauthorized transactions or loss within three (3) days of discovery. Failure to do so waives your right to any damages.

(d) Force Majeure: We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control (“Force Majeure”), including but not limited to natural disasters, pandemics, acts of government, or labor disputes.

7. Indemnification

(a) Client’s Indemnity: You agree to indemnify and hold harmless Fast Fulfillment Center Ltd, its officers, directors, and employees against all third‑party damages, liabilities, or costs, including reasonable attorney’s fees, arising from:

    (1) Your negligent acts in connection with the Services.

    (2) Breach of any of your obligations under this Agreement.

(b) Our Indemnity: We agree to indemnify and hold you harmless against all third‑party damages, liabilities, or costs, including reasonable attorney’s fees, arising from:

    (1) Our negligent acts in connection with the Services.

    (2) Breach of any of our obligations under this Agreement.

(c) Indemnification Procedure:

    (1) The indemnified party shall promptly notify the indemnifying party of any claims.

    (2) The indemnifying party shall have sole control over the defense and settlement negotiations.

    (3) The indemnified party shall provide necessary assistance and information to the indemnifying party.

8. Confidentiality

(a) Definition: “Confidential Information” includes all technical, business, and financial information disclosed by one party to the other, marked or identified as confidential.

(b) Obligations: Both parties agree to keep Confidential Information confidential and use it solely for performing obligations under this Agreement. Confidential Information shall not be disclosed to third parties except to those who need to know and are bound by confidentiality obligations.

(c) Exceptions: Confidential Information does not include information that is publicly available, already known by the receiving party, or independently developed.

(d) Duration: Confidentiality obligations remain in effect during the term of this Agreement and for three (3) years after its termination.

9. Intellectual Property Rights

(a) Ownership: Each party retains all rights, titles, and interests in their respective intellectual property.

(b) Use of Trademarks: Neither party may use the other’s trademarks, trade names, or other marks without prior written consent.

10. Termination

(a) Termination by Client: You may terminate the Agreement by providing six (6) months’ written notice.

(b) Termination by Us:

    (1) We may suspend or terminate the Agreement immediately if payment is not received within thirty (30) days of the due date.

    (2) We may terminate the Agreement for any breach of these Terms by providing written notice.

(c) Effect of Termination:

    (1) All outstanding Fees become immediately payable.

    (2) You must arrange for the removal of your Goods from our Warehouse within a reasonable timeframe.

    (3) Any costs associated with the return, storage, or disposal of Goods will be your responsibility.

11. Force Majeure

(a) Definition: Neither party shall be liable for delays or failure to perform any obligations due to events beyond their reasonable control (“Force Majeure”).

(b) Obligations: The affected party must promptly notify the other party of the event. Duties are suspended to the extent necessary during the Force Majeure event.

12. General Provisions

(a) Assignability: Neither party may assign this Agreement without the other’s written consent, except to affiliates or successors in a merger or acquisition.

(b) Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.

(c) Severability: If any provision is held invalid, the remaining provisions remain in effect.

(d) Amendment: Any amendments must be in writing and signed by both parties.

(e) Waiver: Failure to enforce any provision does not constitute a waiver of that provision.

(f) Governing Law: This Agreement is governed by the laws of England and Wales.

(g) Notices: Notices must be in writing and delivered to the addresses specified in this Agreement.

(h) Attorneys’ Fees and Costs: In the event of a legal dispute, the prevailing party may collect reasonable costs and attorneys’ fees from the other party.

13. Dispute Resolution

(a) Negotiation: The parties agree to attempt to resolve disputes through good‑faith negotiations.

(b) Jurisdiction: Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

(a) Email: office@fastprep.co.uk

(b) Phone: +44 7478 112435

(c) Address: Unit 1 Clonmel Road (Industrial Area), Birmingham B30 2BU

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.