Privacy Policy

Last updated: 11 December 2025

This Privacy Policy describes how FAST FULFILLMENT CENTER LTD (trading as “Fast Prep Center UK”, “we”, “us”, or “our”) collects, uses, and discloses your information when you use our website (https://fastprep.co.uk/) and our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are (Data Controller)

For the purposes of data protection laws, the Data Controller responsible for your personal data is:

FAST FULFILLMENT CENTER LTD

Unit 1, Clonmel Road, Stirchley

Birmingham B30 2BU

United Kingdom

Email: office@fastprep.co.uk

Phone: +44 7888 938408

2. Types of Data We Collect

We collect different types of data to provide our FBA prep and logistics services effectively.

A. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

  • Contact Information: First name, last name, email address, phone number, billing address, and shipping address.

  • Business Information: Company name, VAT number, EORI number, and Amazon Seller Central ID (Merchant Token).

  • Transaction Data: Details of the services you have purchased from us and your payment history (we do not store full credit card details; these are handled by secure payment processors).

B. Usage Data

Usage Data is collected automatically when using the Website. This may include:

  • Your Device’s IP address, browser type, and browser version.

  • The pages of our Website that You visit, the time and date of Your visit, and the time spent on those pages.

  • Device information (e.g., whether you are on mobile or desktop).

3. How We Use Your Data and Legal Basis

Under UK GDPR, we must have a legal basis for processing your data. We rely on the following bases:

Purpose of ProcessingType of DataLegal Basis
To provide our Services: Managing your account, receiving goods, prepping, labeling, and shipping orders.Identity, Contact, Business DataPerformance of a Contract (We need this to fulfill our agreement with you).
To communicate with you: Sending invoices, updates on shipments, or answering queries via email/WhatsApp.Identity, Contact, Usage DataPerformance of a Contract or Legitimate Interest.
To improve our Service: Analyzing website usage to improve user experience.Usage Data, Technical DataLegitimate Interest (to keep our website updated and relevant).
Marketing: Sending you newsletters or offers (B2B).Contact DataLegitimate Interest (for existing business clients) or Consent (if you opted in). You can opt-out at any time.
Legal Compliance: Keeping records for tax (HMRC) and accounting purposes.Transaction & Identity DataLegal Obligation.

4. Cookies and Tracking Technologies

We use Cookies to track the activity on Our Service and store certain information.

  • Essential Cookies: Necessary for the website to function (e.g., security, loading pages).

  • Analytics Cookies (Google Analytics): We use these to understand how visitors interact with our website. These data are anonymized where possible.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

5. Sharing Your Personal Data

We do not sell your personal data. However, we may share your data with third parties essential to our operations:

  • Service Providers: Including cloud hosting providers, email services, and CRM software.

  • Logistics Partners: Third-party couriers (e.g., DPD, UPS, DHL) and Amazon Logistics to facilitate the delivery of your Goods.

  • Professional Advisers: Accountants, lawyers, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Legal Authorities: HM Revenue & Customs, regulators, and other authorities if required by law.

6. International Transfers

Our main operations are in the United Kingdom. However, some of our service providers (e.g., Google, software tools) may be based outside the UK.

If we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.

  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Tax & Accounting: By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data (commonly known as a “data subject access request”).

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data (where there is no good reason for us continuing to process it).

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or to a third party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at office@fastprep.co.uk.

9. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications (e.g., Amazon Seller Central, Courier tracking). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

12. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: office@fastprep.co.uk

  • By phone: +44 7888 938408